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Knowledge base
Shipping
Shipping
5
How long will MyPostcard take to arrive?
How long will my photo-box take to arrive?
Will I receive delivery confirmation?
What do I do if my card hasn’t arrived yet?
How can I schedule my order?
Prices & Payment
Prices & Payment
5
How much does MyPostcard cost?
How much does a photo-box cost?
What payment methods do you accept?
How does paying by account balance work?
How do I recommend MyPostcard to my friends?
Technical Questions
Technical Questions
5
What can I do when the MyPostcard app doesn't have access to my pictures?
What can I do when I don't see my order in the MyPostcard app?
What can I do when I buy a card and the transfer has failed?
What can I do when the card doesn't show as ordered?
What can I do when there are persons cut off from photo-box cards?
Printing & Editing
Printing & Editing
6
In which size is my postcard going to be printed?
In which size are my photo-box pictures printed?
Which resolution and size should my pictures have?
What’s the quality of the postcard print?
How many characters do I have available for my greetings?
View all 6
MyPostcard Account
Invoice
1
How do I get my invoice ?