Knowledge base

Shipping (1)

How long will my postcard take to arrive? How long will my greeting card take to arrive? Will I receive delivery confirmation? What should I do when I haven't received my card after one week?

Technical Questions (1)

I am not able to design my postcard, because the app does not have access to my pictures. What can I do? What can I do if I don't see my order in the MyPostcard app? What can I do when my card doesn't show as ordered?

Printing & Editing (1)

Which format / dimensions do the MyPostcard products have? Which size should my pictures be? What is the quality of MyPostcard? How many characters do I have for my text? Why am I seeing blue boxes in my text on my postcard?