How long will MyPostcard take to arrive?

We print and ship your cards from Germany and USA within 24 hours. In Germany it roughly takes 1-2 business days, in the rest of EU, the US and Australia it usually takes 2-5 business days and in the rest of the world it can take up to 14 business days until your card arrives.

What do I do if my card hasn’t arrived yet?

Your card is probably still on it's way and will be delivered shortly. If your card hasn't arrived in the expected delivery time or you haven't received an order number from us, please get in touch with our support support@mypostcard.com.

How much does MyPostcard cost?

Your postcard including printing, processing, taxes, and postage to an address anywhere in the world starts at €2,29. The cost of a greeting card starts at €3,49.

How does paying by account balance work?

If you would like to send several postcards, but only pay once, no problem. Open your account and buy credits online on our website or by using our app. Afterwards, you may pay for your postcards easily by logging in to your account and using your account balance. You can pay for credits via PayPal, credit card or instant bank transfer.

How do I top up my account balance?

In the "My Account" section within the MyPostcard app, you may top up your account balance with the desired number of postcards by paying for them beforehand. As described above, you can then pay for postcards using your account balance.